Shipping

Delivery

Deliveries are made to the address indicated by the User and in the manner indicated in the order summary.

Upon delivery, Users must verify the contents and integrity of the package and promptly report any anomalies to the contact details provided in this document or as described in the delivery note. Users may refuse to accept the package if it is visibly damaged.

Delivery may take place in the countries or territories specified in the relevant section of this Application. Delivery times are indicated on this Application or during the purchase process.

Failure to deliver

The Owner is not liable in any way for any delivery errors resulting from inaccuracies or omissions committed by the User in completing the purchase order, nor for any damages or delays occurring after delivery to the courier if the latter has been appointed by the User.

In the event that the goods are not delivered or collected at the time or within the established deadline, they will be returned to the Owner, who will contact the User to schedule a second delivery attempt or agree on further measures.

Unless otherwise specified, each delivery attempt starting from the second will be at the User's expense.

Delivery subject to conditions

The delivery of certain Products, such as alcoholic beverages, restricted contents or similar, may be subject to the existence of additional conditions in the receiving person under applicable law, the Terms or any other relevant document.

Upon delivery of such Products, Users may be required to provide proof or substitute declarations regarding the existence of such conditions – for example, being considered adults under applicable law.
The possible non-existence of legal or contractual conditions could prevent the delivery of the Products.